Sunday, November 8, 2009

www.twitter.com

Twitter is a privately funded startup with offices in the SoMA neighborhood of San Francisco, CA. Started as a side project in March of 2006, Twitter has grown into a real-time short messaging service that works over multiple networks and devices. In countries all around the world, people follow the sources most relevant to them and access information via Twitter as it happens—from breaking world news to updates from friends.

Welcome to Twitter Support!

We're here to help


Welcome to Twitter Support's homepage. Access help articles, read about known issues, and request help if you have problems. Like most things, Twitter may seem strange if you've never used it. We love this video from Howcast; it cover all of the Twitter basics.

After watching this, you'll get the gist of how Twitter works, and if you have more questions, you'll know what to look for in our Help Resources!

Please, help yourself...

Having problems? Please check the Known Issues pages and the Status Blog before submitting a request to see if we already know about it-- we track new cases in the comments there, so you can add comments of your own.

We encourage you try to help yourself; Twitter is a free service, and while we try to provide as much help as we can, we provide Help Resources because we can't get to every email.

If it takes awhile to get a response, please be patient. If we haven't been able to answer your question in a timely manner, we'll let you know.

Using Help Resources

Twitter's help resources are always accessible in the sidebar of your Support home page.

* Getting Started New to Twitter? Check out our Getting Started articles to get a feel for the basics. If you can't find what you're looking for, try using the search box.
* Using Twitter with your phone
* Known Issues Find out what problems or bugs affect Twitter people today
* Trouble Shooting Check out common problems, and how to resolve them
* Terms of Service and Rules and Policies Use our Rules and Policies section to learn about what Twitter does about Spam, Impersonation, Trademark, Copyright and other Terms of Service or Rules violations, and find out what you need to do to resolve a violation.

Want to contribute?

We've got some of the basics but if there is something you'd like to see that's not here yet, we'd love to hear your feedback about making help as helpful as possible.

If you've written or created something helpful about using Twitter and posted it your website, blog, or elsewhere, let us know! Submit a ticket and choose "other" from the drop down box, and include a link to your article or video, and we'll try to check it out!

Tulisan Terkait



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